Prioritization
AI-enabled roadmap prioritization
Implemented AI-enabled backlog prioritization at CAPS, consolidating a 75-feature backlog into 23 prioritized items.
Product leader · AI-enabled strategy · Washington, DC
Product leadership across regulated, high-growth, and global-scale businesses.
12+ years of product and operations experience. Today I lead product and operations for CAPS at the College Sports Commission, the system of record for college athlete payments under the House v. NCAA settlement. Previously a product leader at Fanatics and Amazon.
Regulated
College Sports Commission
Athlete payment and roster compliance for Division I institutions
High-growth DTC
Fanatics · Topps.com
Revenue grown from $150M to $250M projected for 2025
Global consumer scale
Amazon
1M+ accounts and 50M titles migrated to Kindle with zero data loss
AI and automation
Applying AI to how product work gets done.
Practical applications across prioritization, operations, and communication.
Automation
Campaign automation
Built campaign automation with Python and the Mailchimp API for communications to 300+ member institutions.
Custom AI workflows
Custom Claude skills
Built custom Claude skills that codify writing standards and structured research workflows.
Flagship
AI Enablement Player-Coach
Led the implementation of enterprise AI within the College Sports Commission. Assisted teams in building custom skills, artifacts and confidence with AI, educating on automations beyond "prompt engineering".
Selected work
Three industries, three scales
Building product infrastructure for a new system of record
Built CAPS's product planning and lifecycle infrastructure from scratch. Using AI-enabled prioritization, I consolidated the backlog into a focused roadmap, replaced ad-hoc launches with a twice-monthly release cadence, and ran stakeholder and user sessions to connect subject-matter experts directly to the roadmap.
AI-enabled prioritizationProduct operationsCompliance
75 → 23backlog items, prioritized
2x / monthrelease cadence
16+stakeholder and user sessions
Scaling a DTC business with its first in-house product team
Built the first in-house product and engineering team for the Topps.com DTC business and led a headless migration to Shopify and ContentStack, bringing stack ownership in-house and enabling merchandising and customer service to manage content, inventory, and site operations directly. Led an SEO-critical re-architecture of the SKU and category taxonomy.
DTC eCommercePlatform modernizationTeam building
$150M → $250Mrevenue, 2025 projection
30%+ / 99%+site speed gain / uptime
~15%growth in product discovery
Migrating ComiXology onto the Kindle platform
Led the migration of 1M+ accounts and 50M titles from ComiXology to Kindle with zero data loss and improved system efficiency. Launched Kindle's panel-by-panel immersive comics reading experience across iOS, Android, and web, leading a team of 14 engineers and 2 UX designers.
Platform migrationConsumer appsCross-platform
1M+ / 50Maccounts / titles migrated
Zerodata loss
50K+MAUs engaged by the new reader
Writing
Notes on Product and AI
Expanded versions of what I share on LinkedIn, including The AI Gap, a series on the gap between AI adoption mandates and the guidance people need to use AI well.
About
Creating structure in complex environments.
I began my career as a program manager at the American Chamber of Commerce in China, then worked as a marketing and eCommerce operations consultant. After an MBA at Michigan Ross, I spent more than five years as a Senior Product Manager at Amazon, then built the first in-house product and engineering team for Topps.com at Fanatics.
In 2026 I joined the College Sports Commission to lead product and operations for CAPS. Across each role, my focus has been aligning stakeholders in matrixed organizations, translating compliance and operational requirements into scalable product systems, and delivering customer-centric digital experiences.
Education
MBA, Michigan RossBA, Tufts University
Previously
Fanatics CollectiblesAmazon